I’m Searching for an Apartment

How is Padspin different from other apartment rental websites?

We are different in a few important ways:

  1. Most websites source listings from brokers or by scraping them from other real estate listing sites. This means that many of their listings will be out-of-date or incorrect. It also means that if you find an apartment on their site, you still have to contact a traditional broker if you want to rent it.
  2. We get all of our listings directly from landlords and outgoing tenants, and not only do we verify them before we publish them, we also take them down when the apartment is reserved. That means that all of the apartments you see on our site are real, still available, and can be leased without paying an additional broker fee.
  3. We make sure that all of the listings on our site are for long-term leases on entire apartments. That means no temporary sublets or people looking for roommates.
  4. We allow you to schedule a time to see the apartment you are interested in online. Apartments are shown by the landlord or their representative, or the outgoing tenant. Before sending you to look at an apartment, we'll conduct a quick screening to make sure you meet the landlord's requirements.
  5. We allow you to reserve the apartment you want to apply for. This means that we take the listing down and won't submit any other applications while yours is being processed, so you don't need to worry about your application being one of many under consideration for the apartment you want.

How does Padspin help me save money?

As you probably already know, the typical broker fee in New York is 15% of an entire year's rent. That means for a $2000/month apartment, you'll write a check for $3,600 to a broker. The cost, of course, only goes up as the monthly rent increases.

With Padspin, you pay a one-time $400 service charge to coordinate your viewing(s), conduct a screening, and process your reservation. We only charge this fee if your are able to sign a lease on an apartment you find through our site. (see below for more information about our refund policy).

How do Padspin listings compare to the "no-fee" lisitngs I see on other sites?

Good question. "No-fee" is often a bit misleading, as the fee is really just hidden in your monthly rent. This practice is common for larger or luxury buildings. They, rather than you, pay the brokers, but the cost gets passed on to you in the form of higher rent.

At Padspin, because we work directly with the landlord, we eliminate the fee. There's no expensive broker anywhere in the process who needs to be paid for you to move in.

What happens when I book a viewing online?

Padspin will double-check your viewing time with the person showing the apartment and then provide you a viewing confirmation with further instructions.

What do I do after my viewing?

If you liked it and want to apply, let us know as soon as possible. We will let you know how to reserve it, then put you in touch with the landlord to apply.

If I reserve an apartment on Padspin but am unable to sign a lease with the landlord, how do I get a refund?

If you application is not approved, just contact us and we will be happy to provide a full refund.

Please note: Unfortunately, we cannot refund the Padspin service charge in the event that you reserve and apartment but change your mind about moving forward with the application or leasing process. We understand that sometimes circumstances change, but because we take the apartment off the market when it is reserved, it impacts the landlord and our other users if you are unable to proceed with the application process.

If you have additional questions or concerns about our refund policy, please let us know.

I'm moving to New York from outside of the city or country. Can Padspin still help me?

You bet! We've helped our users move to New York from all over the world. We've even arranged virtual showings for users who couldn't come to the city to see an apartment they were interested it. Reach out to us if you need any extra help.

I'm a Landlord

Why should I list my apartments on Padspin?

Padspin's main goal (other than saving our users money) is to help landlords avoid vacancy gaps by making it easier to fill their apartments quickly. We believe that there are two main reasons that unintended vacancy gaps happen:

  1. Broker fees make it harder for prospective tenants to say yes due to the added cost they need to pay in order to sign a lease.
  2. Inefficiencies in the overall process, from marketing through to applying and lease signing, make things take longer and can result in prospective tenants dropping out and looking elsewhere.

Padspin addresses these issues by overseeing the entire rental process and drastically reducing move-in costs for tenants, resulting in a win-win for landlords and their tenants.

Padspin provides these services:

  1. Marketing. When you post your listing on Padspin, we will market it on other sites, making sure it is seen.
  2. Pre-screening. We make sure that prospective tenants meet your basic requirements prior to scheduling them for a viewing.
  3. Scheduling. We will coordinate between prospective tenants and you or your representative (such as the super or outgoing tenant) to show the apartment.
  4. Applying. We facilitate the application process by helping the prospective tenant complete and submit the applicaiton.

How much does it cost to list my apartment on Padspin?

Nothing. Padspin is free for landlords.

How do I get started

Click the "Post Pad" link on the menu at the top of the screen. You'll need to create an account to post.

I'm Breaking my Lease

Can Padspin help me get out of my lease?

Yes, we frequently help people who need to get out of their leases by marketing their apartment on Padspin and other rental websites, and pre-screening and scheduling interested replacement tenants, as well as making sure they understand the process.

To get started, create an account and then click "Post Pad" on the top menu.

Please note: We can only accept your listings if your landlord will allow you to do a "lease assignment" or is willing to start a new long-term lease with the replacement tenant. Please check with your landlord before posting! Additionally, we do not accept listings for sublets.