Padspin SMS Privacy Policy

Effective Date: March 31, 2026

1. Introduction

This SMS Privacy Policy describes how To The People, Inc. d/b/a Padspin ("Padspin," "we," "us," or "our") collects, uses, and protects information in connection with our SMS messaging program.

2. Information We Collect

When you participate in our SMS messaging program, we may collect:

Your mobile phone number
Your name and property address (if publicly listed on rental platforms)
Message content and history
Opt-in and opt-out status
Date and time of messages sent and received

3. How We Use Your Information

We use the information collected through our SMS program to:

Send you messages related to rental property inquiries and our tenant placement services
Respond to your questions and requests
Provide customer support and service updates
Manage opt-in and opt-out requests

4. Message Frequency

Message frequency varies. You may receive messages in response to your inquiries, or as part of our rental property outreach. We will not send more than 5 messages per month unless you initiate additional conversation.

5. Opt-Out

You can opt out of receiving SMS messages at any time by replying STOP to any message. After opting out, you will receive a confirmation message and no further messages will be sent unless you re-subscribe.

6. Help

For help or questions about our SMS program, reply HELP to any message or contact us at support@padspin.com.

7. Data Sharing

We do not sell, rent, or share your phone number or SMS opt-in data with third parties for their marketing purposes. Your information may be shared with our SMS service provider (Twilio) solely for the purpose of delivering messages.

Consent to receive SMS messages is not a condition of any purchase or service.

8. Data Retention

We retain your phone number and messaging history for as long as necessary to provide our services or as required by law. If you opt out, we will retain your number only to honor your opt-out request.

9. Security

We implement reasonable technical and organizational measures to protect your personal information from unauthorized access, use, or disclosure.

10. Changes to This Policy

We may update this SMS Privacy Policy from time to time. Changes will be posted on this page with an updated effective date.

11. Contact Us

If you have questions about this SMS Privacy Policy, contact us at:

Padspin (To The People, Inc.) Email: support@padspin.com